We are committed to the principles of sustainable development and by operating and developing our Ports and Intermodal Terminals in an environmentally responsible manner, we will ensure their long-term viability.
Information about development, maintenance and tenant related services can be found in the sections below.
With the majority of NSW Ports lands tenanted through leasing arrangements, there are various planning approval pathways for any proposed development works.
The following steps outline the process for consultation and seeking approval from NSW Ports as the landlord, as well as any other relevant authorities (where applicable).
The Online Information Portal is a secure way for tenants and port users to access to key documents and information published by NSW Ports that may be used for reference.
The following types of information are accessible:
Tenants and port user with an operational need to access this information are welcome to register for access by clicking on the button below.
Please note: that access to information is based on your permissions which is allocated according to location and areas of operation.
If you have any issues with the registration process, you can access a User Registration Guide here or email onlineportal@nswports.com.au.
A General User Guide for the Portal can be accessed here.
NSW Ports is committed to providing you, our tenants with prompt and professional facility management services. Your NSW Ports contact will step you through the onboarding process including gaining access to the maintenance request system which allows you to submit new maintenance job requests online. These are then automatically dispatched to our infrastructure team for action. After submitting your work request, you will be kept up-to-date on the status of the job by a NSW Ports representative.
To inform NSW Ports of a new work request for your warehouse or site, please submit the form below.
For more information or assistance with this process, please refer to the Key Contacts below.
You must seek approval before operating a vehicle above a berth load limit.
If this need arises:
For more information or assistance with this process, please refer to the Key Contacts below.
You must hold a current Maritime Security Identification Card (MSIC) for access to all NSW Ports Maritime Security Zones. This card can be applied for through a number of independent third party organsiations including the following:
For further information regarding the MSIC scheme or for general security related enquiries, please refer to the contact information in the Key Contacts below.
All incidents, near misses and hazards must be reported within 24 hours of the event.
An incident is a near miss or actual event that results in, or could result in:
A hazard is anything with the potential to cause harm (injury/illness, damage etc).
You can report hazards and incidents online using Protecht by clicking on the link below.
|
Query relating to |
Contact | Phone | |
|---|---|---|---|
| Planning / Development Applications | Planning Manager | 0498 877 088 | |
| Port Kembla Asset Management | Asset Management team | 1300 922 524 | |
| Port Botany Asset / Facilities Management | Asset Management team | 1300 922 524 | |
| Enfield Asset / Facilities Management | Asset Management team | 1300 922 524 | |
|
Port operations, Security and Emergency Management |
Wayne Ashton | 0417 217 274 | |
| Property | Property Management team | 1300 922 524 |
